Terms & Conditions

Welcome to Greenw0rks Travels, New Delhi. These Terms & Conditions (“Terms”) govern your use of our website, services, and travel-related offerings. By accessing our services or making a booking, you agree to comply with and be bound by these Terms.

 

If you do not agree with any part of these Terms, we recommend that you do not proceed with our services.

 

1. Scope of Services

Greenw0rks Travels offers travel planning and booking assistance, including but not limited to:

• Customized domestic and international travel itineraries
• Hotel bookings and curated stays
• Transportation arrangements
• Tour packages and travel experiences

We act primarily as an intermediary between you (“the traveller”) and third-party service providers such as airlines, hotels, transport operators, and local partners.

 

2. User Acceptance & Responsibility

By using our services, you confirm that:

• You have read and understood these Terms
• All information provided by you is accurate and complete
• You are legally eligible to enter into binding agreements

You are responsible for reviewing all travel details, including names, dates, destinations, and documentation, before confirming any booking.

 

3. Bookings & Payments

• A booking is confirmed only after receipt of the required payment.
• Payment terms (advance, partial, or full) will be communicated at the time of booking.
• Prices are subject to availability and may change until confirmed.
• Any additional services or upgrades requested after confirmation may incur extra charges.

Greenw0rks Travels reserves the right to decline or cancel bookings at its discretion in case of incomplete payments or inaccurate information.

 

4. Pricing & Inclusions

All pricing shared is based on the itinerary inclusions provided at the time of quotation.

Unless specified, prices may exclude:

• Visa fees
• Travel insurance
• Personal expenses
• Meals not mentioned
• Entry fees, permits, or optional activities

We aim to maintain transparency in pricing; however, fluctuations in currency, fuel charges, or supplier costs may impact final pricing.

 

5. Third-Party Services

Greenw0rks Travels collaborates with independent third-party service providers.

While we carefully select our partners, we do not control their operations. Therefore:

• We are not liable for service quality, delays, cancellations, or disruptions caused by these providers
• All bookings are subject to the respective provider’s terms and conditions

Travellers are encouraged to review the policies of airlines, hotels, and other vendors involved in their itinerary.

 

6. Travel Documentation

It is the traveller’s responsibility to ensure:

• Valid passport and visa (for international travel)
• Required permits and documentation
• Compliance with destination-specific regulations

Greenw0rks Travels is not responsible for denied boarding, entry restrictions, or travel disruptions due to incomplete or incorrect documentation.

 

7. Cancellations & Refunds

Cancellation policies vary depending on the service providers involved.

• Cancellation charges will be communicated at the time of booking
• Refunds, if applicable, will be processed after receiving confirmation from suppliers
• Service fees and non-refundable components may be deducted

Processing timelines may vary based on third-party providers and payment channels.

 

8. Changes & Modifications

Any request for changes (dates, destinations, services) after booking confirmation:

• Will be subject to availability
• May incur additional charges
• Cannot always be guaranteed

Greenw0rks Travels will make reasonable efforts to accommodate such requests.

 

9. Travel Insurance

Travel insurance is strongly recommended for all travellers.

Unless explicitly included:

• Insurance must be purchased independently
• Claims related to cancellations, delays, or emergencies must be handled directly with the insurance provider

We do not guarantee claim approvals or outcomes.

 

10. Force Majeure

Greenw0rks Travels shall not be held liable for any failure or delay in performance due to circumstances beyond our control, including but not limited to:

• Natural disasters
• Weather conditions
• Government restrictions
• Political unrest
• Pandemics or health emergencies
• Airline or transport disruptions

In such cases, we will assist in finding alternatives where possible, but additional costs may apply.

 

11. Limitation of Liability

Greenw0rks Travels acts as a facilitator and shall not be liable for:

• Loss, injury, accident, or damage during travel
• Delays, cancellations, or service deficiencies by third-party providers
• Any indirect or consequential losses

Our maximum liability, if applicable, shall not exceed the amount paid to us for the specific service.

 

12. Website Usage

All content on our website is for informational purposes only.

You agree not to:

• Copy, reproduce, or distribute website content without permission
• Use the website for unlawful or fraudulent purposes
• Interfere with website functionality or security

We reserve the right to update or remove content without prior notice.

 

13. Data Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our services, you consent to:

• Collection of necessary personal data
• Communication via email, phone, or messaging platforms for booking and service updates

We do not sell your personal data to third parties.

 

14. Intellectual Property

All branding, content, designs, and materials associated with Greenw0rks Travels are protected under applicable intellectual property laws.

Unauthorized use is strictly prohibited.

 

15. Right to Refuse Service

We reserve the right to refuse or cancel services in cases of:

• Misrepresentation of information
• Fraudulent activity
• Violation of these Terms

 

16. User Conduct

Travellers are expected to:

• Respect local laws, customs, and regulations
• Maintain appropriate behavior during travel
• Avoid actions that may disrupt others or damage property

Any consequences arising from misconduct will be the traveller’s responsibility.

 

17. Feedback & Testimonials

By sharing feedback, reviews, images, or travel experiences with us, you grant Greenw0rks Travels the right to use this content for marketing and promotional purposes, unless explicitly requested otherwise.

 

18. Modifications to Terms

We may update these Terms from time to time. Continued use of our services constitutes acceptance of the revised Terms.

 

19. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes arising shall be subject to the jurisdiction of courts in New Delhi.

 

20. Contact Us

For any queries or concerns regarding these Terms:

Greenw0rks Travels
New Delhi, India
Email: info@greenw0rkstravels.com

Phone: +91 9811068017